What choice does not give a method for call routing?

• A. Caller ID
• B. Automatic Number Identification
• C. Automatic Location Identification
• D. 911 Direct Routing

Answer: (A)

Routing emergency calls relies on data that guides where the call should go and how it should be directed. Automatic Number Identification provides the caller’s number that can be used to locate and route the call. Automatic Location Identification links that number to the caller’s location, helping dispatchers know where to send help. 911 Direct Routing is a defined method for directing the call to the correct PSAP or agency based on routing rules. Caller ID, on the other hand, only shows who is calling; it does not itself determine or control where the call is routed. Because routing depends on location data and predefined routes rather than simply displaying a number, Caller ID does not provide a routing method.