At what stage of the dispatch process would a dispatcher perform post-dispatch tasks?

• A. Post-dispatch
• B. Pre-dispatch
• C. During dispatch
• D. After-action review

Answer: (A)

In dispatch workflows, tasks are grouped into before, during, and after the actual dispatch. The stage that handles wrap-up activities—like logging what happened, updating the incident record, assigning follow-up actions, and notifying supervisors or other units—is the post-dispatch phase. These tasks occur after units have been dispatched and are on their way or on scene, transitioning from active response to documentation and coordination for next steps.

Pre-dispatch is the planning and resource assignment before sending units. During dispatch covers the live handling of the call and the initial dispatch. After-action review happens later, as a formal evaluation of the incident after it’s concluded, not as part of the immediate dispatch workflow.